We only offer refunds, returns or exchanges for products that arrive damaged. Please contact us within 7 days of your order's delivery to receive a refund back to your original payment method. Refunds normally take 1-3 business days to be processed depending on your bank. If you have further questions about refunds, returns or exchanges please email us at merch@gamegrumps.com.
We do not offer exchanges for wrong sizes. Please consult the sizing guide provided with each garment before purchasing. We do have a clothing swap/sell option on our Discord–please email us at merch@gamegrumps.com for further details.
Email us at merch@gamegrumps.com within 7 days of receiving your order for a refund or to have your order reshipped. Please include photos and/or videos of the damage in the body of the email. It will take 1-3 business days for your refund to be processed depending on your bank.
It will take 1-3 business days for your refund to be processed depending on your bank.
We do not offer exchanges for wrong sizes. Please consult the sizing guide provided with each garment before purchasing. We do have a clothing swap/sell option on our Discord–please email us at merch@gamegrumps.comfor further details.
Unfortunately, we do not cover duties or tariffs incurred at pick up.